Contact

Get in touch

Need to know more about one of our projects?
Do you have a concern or wish to lodge a complaint?
Feedback is important to us. We’re committed to responding to enquiries, concerns,
compliments and complaints about our projects.

Email      info@metronet.wa.gov.au

PTA Phone    (08) 9326 2000

Address 140 William Street Perth WA, 6000

Media     (08) 9326 2526 or media@pta.wa.gov.au

 

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Privacy

 
When you register for project updates, the Public Transport Authority of Western Australia (PTA) will collect your name and email address to add you to our mailing list. If you do not provide the information to us, or if that information is incomplete or inaccurate, then we will be unable to send you the relevant communications.
Your information will be kept securely in line with the PTA Privacy Statement and the Privacy and Responsible Information Sharing Act 2024. Your information may be disclosed to third parties engaged by us to provide services on our behalf, e.g. our mailing list software provider.
Your information may also be disclosed government departments, auditors, emergency service providers, and law enforcement agencies where required or authorised by law. 
Information provided to PTA is subject to the Freedom of Information Act 1992. You have the right to access and correct your personal information. For more information, please visit Freedom of Information request.


Vulnerability Disclosure

If you believe you have discovered a potential security vulnerability affecting METRONET, please view the State Government Vulnerability Disclosure Policy.

For further information on train and bus services, head to the Transperth website.

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